News:
Winters Company Acquires Gloucester, MA based Cape Ann Plumbing
Expands Operations and Service Area with First North Shore Branch LocationCambridge, MA -- October 27, 2008 -- Winters Company (http://www.wintersplumbing.com), a premier home services organization in Massachusetts specializing in plumbing, heating, and kitchen and bath remodeling, today announced that it has acquired Cape Ann Plumbing in Gloucester, Mass. The company continues to operate exclusively under the Winters Company name with its headquarters in Cambridge, Mass. and its state-of-the art training facility in Natick, Mass. The acquisition directly resulted in the hiring of six new employees by Winters Company and is part of the company's overall growth and development strategy. The purchase officially closed on September 29th.
"Purchasing Cape Ann Plumbing was a great opportunity to engage all of our employees in a very important and special way," said Winters Company president and CEO Tim Flynn. "To ensure this was a great success, everybody who works here took part in our hiring and recruiting process and shaped our plans for growing business in Gloucester. We are all thrilled to work within that community and pledge to earn the trust and loyalty of the people who live and work there."
The purchase of Cape Ann is know by Winters Company employees as an "entrustmentÓ because of the nature of the transaction -- Winters was "entrusted" with dozens of homeowners who have been faithful customers of Cape Ann for many years. Cape Ann Plumbing, operated by JW Services, has provided plumbing and heating service to a loyal base of local customers in the Gloucester area for years.
Winters Company plans to build on the volume of service provided in the Gloucester area by Cape Ann Plumbing with a strategy of building market awareness and customer affinity. Winters Company states that it has industry-leading technical and service training programs, employee development and customer support functions that are geared toward building and maintaining strong customer loyalty, resulting in 80% of its business being generated through referrals and repeat customers.
About Winters Company
Winters Company is a home services organization based in Cambridge, Massachusetts that specializes in plumbing, heating, ventilation and air conditioning (HVAC), and kitchen and bath remodeling projects and offers 24-hour emergency service to customers in Eastern Massachusetts. With its own private, state-of-the-art training facility that simulates real life plumbing and heating maintenance challenges, Winters Company dispatches highly trained service technicians to customers' homes from facilities in Cambridge, Natick, and now Gloucester. Under current ownership since 1994, Winters Company was honored with the Local Torch Award for Excellence from the Better Business Bureau in 2008 and the Angie's List Super Service Award in 2004, 2006 and 2007. For more information, please call (617) 484-2121 or visit the company online at http://www.wintersplumbing.com.

